PRIVACY POLICY

We are concerned about the protection of online privacy for all our customers using our
web site for purchasing products. By using this site you agree to allow us, your distributor, access to specific information regarding your order. This information is needed in order to process, validate and verify your orders, shipment tracking, out of stock notification, follow
up communications, and other business-related purposes.

The soi company

The privacy practices of this statement apply to our services available under the domain and subdomains of thesoico.com. As part of our terms of use, we will not sell your information to third parties for marketing purposes.

RETURN POLICY

For Returns please email us at info@thesoico.com

CLAIMS

Any shipping discrepancy should be reported immediately. Issues as a result of the carrier either missing cartons or damaging cartons must be reported to the carrier. Any claims against The SOI Company must be filed within 20 days of shipment receipt.

GUARANTEE

All of our products are of the highest quality and are completely guaranteed against manufacturer defects and faulty workmanship. Any item that is defective due to the manufacturing process will be promptly replaced.

PRICES AND PAYMENTS

Prices are subject to change without notice.

TRADEMARKS

All logos and designs are registered trademarks of The SOI Company.